Return Policy

• Customers may exchange a product within 7 days of receipt if it is unused and in good condition.
• The outer packaging and product must be intact as received; the store has the right to inspect the product before accepting the exchange.
• The customer covers shipping costs for exchanges. If the issue is due to a wrong item or product defect, Ejaf covers all costs.

Return Policy

• Customers may return a product within 7 days of receipt if it is unused and in good condition.
• Food products cannot be returned once opened or used, for safety reasons.
• The customer covers shipping costs for returns, unless the reason is a store error or product defect, in which case Ejaf covers all costs.